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2BKK

Email automation for businesses in Bangkok

Every order, sign-up and enquiry should trigger the right email without anyone remembering to send it. We set up the sending domain, the templates and the automations, connect them to your site and your CRM, and keep deliverability healthy.

Services · Marketing · Email and CRM automation

What you get

  • Sending domain with SPF, DKIM and DMARC done right, on Brevo or your provider
  • Transactional emails from the site: confirmations, approvals, receipts, reminders
  • Automations: onboarding sequences, abandoned carts, renewal reminders, review requests where allowed
  • Campaign templates in Thai and English that render on phones
  • Lists and segments synced from your store or CRM, with consent recorded

How email and CRM automation runs with us

  1. Domain and templates

    Authentication records, sender identity, a template system that renders everywhere.

  2. Connect the triggers

    Orders, sign-ups and approvals from the site fire the right email through one code path.

  3. Automations and campaigns

    Sequences built, tested with real inboxes, then handed to your team with a guide.

Good fit if

  • Customers do not get confirmations or get them from a personal Gmail
  • Your team sends the same emails by hand
  • You want campaigns without buying yet another tool

What we need from you

  • DNS access for the sending domain
  • The events that should trigger an email
  • Your existing templates or a sentence about the tone

Questions we get about email and CRM automation

Which provider?

Brevo for most businesses in Thailand: good deliverability, a free tier, a usable CRM. We work with others if you already pay for one.

Do you send marketing to purchased lists?

No. Consent-based lists only. It is the law in most markets and the only way deliverability survives.

Can emails come from our own domain?

Yes, that is the point of the setup. Emails from a shared or personal address end in spam.

Tell us what you need

Send a few lines about your project. We reply within one working day with questions or a first estimate.